MYB #004 - What Would You Do?

Hello, how are you?

Welcome to the latest Mind your business newsletter.

Long time no see.

Delighted to take a couple of minutes to walk you through this.

You'll notice I'm at my home studio today.

There's been loads of travel lately.

We're just back from Orlando.

I was in New York.

I'm going to Helsinki soon.

I'm in Rome next week.

So an awful lot of travel.

March has been really busy, but no complaints here.

Absolutely delighted to see a little bit of the world.

So let me walk you through what's inside this particular newsletter.

First of all, we open up with this.

This is where you'll see this video here.

Hello, you.

And, every month we have a subscriber exclusive.

This is an article that only you get to see for being signed up.

And this one is a good one.

The 12 phrases that win negotiations, whether you're trying to get a stakeholder inside your company or a customer outside of the business to move in your direction, these are powerful, useful statements.

And loads of people print these out, put it near their phone, keep it on their work from home desk so that they're ready, whether it's an email or phone call, to have those right words on the tip of your tongue because they really sway things.

Next up, a little summary of some of the travel that I've had.

Did a great event for Arjo in Northern Ireland.

Did an event for Caremark in the uk.

I was in Orlando, Florida as I mentioned, for one of our favorite favorite clients.

We love working with them along with our partners, the 180 Group.

I worked at Aguk's Sales Summit and a bunch of others.

Lots of really, really cool ones.

Lunio was really fun, an amazing technology business.

So follow me on LinkedIn if you want to stay in touch with all of the travel that we're doing.

And here's some great feedback that we got for some recent events.

Worked with Diageo.

Loved, that 98% of the participants said they found the session valuable.

You can see that 90, 7% found it engaging and 95% found it actionable and inspiring.

And we've got a couple of little comments here from the participants as well.

Thank you so much to diageo.

Lovely to be able to work with you.

Hopefully I'll catch you again soon.

That was a virtual keynote, by the way.

We don't do many of those anymore.

Nice to be able to connect remotely, though.

Of course.

In the room is my favorite, no doubt.

Then I wanted to show you one of our most popular One of my most popular posts on LinkedIn this last while.

If you've ever studied the psychology of Robert Cialdini, you'll know that his 6:1 principles of persuasion are ridiculously powerful.

Likability is one that I find people often ignore.

So I took some time to write a deep dive for you on this.

If you click on that, it will take you directly to that post on LinkedIn where you get an amazing simple infographic that you can, that you can look at and it's really easy to take away, really easy to learn from.

And lots of good stuff along that as well.

Then.

this was a brand new keynote, a summary of a brand new keynote that I presented at Customer Contact Week Live.

It's be the mind reader.

And in that brand new keynote, I teach people some of the skills of a mentalist, how to crawl inside people's head, work out what your customers and your suppliers are thinking.

If you want a brand new keynote that is interactive, fun and packed with lurking, then you might want to consider that one.

and then, yeah, lots of interesting posts here as well.

You can see one of my articles in Forbes that was specifically around the hybrid world and how we're navigating that.

And then little personal post here on my LinkedIn.

I am, currently doing another piece of study.

I'm doing a master's at the Royal College of Surgeons in Ireland into positive psychology.

And one of the things that we're looking at is how we engage with the world around us.

This is part of how I'm learning the science of positive psychology through photography.

So if you keep an eye on my Instagram, you might see some of that stuff coming up there.

But anyway, there we have it.

That is this week's newsletter.

Thank you for subscribing.

I hope you learned something.

I hope you found it useful and interesting.

And if you've got any questions, or more importantly, if you're planning an event, drop me a line.

I'd love to come and do a keynote.

I'd love to be your MC and I'd love to see you inside the room at an event soon.

But for now, enjoy the rest of your week and I'll see you soon.